1. Personal Information We Collect Online
We collect personal information about you in the following ways:
Information You Voluntarily Provide to Us
Personal information that you may provide through the Website or otherwise communicate with us includes:
- Personal contact information, such as your name and email address.
- Professional information, such as the grades you teach, and the languages you teach.
- Feedback, correspondence and reviews, such as information about how you heard of us; information you provide in your responses to surveys, when you participate in market research activities, report a problem with the Website, receive customer support or otherwise correspond with us, or reviews of the Website, including materials that we offer for download through the Website;
If you are simply perusing our Website and do not submit a contact form, we do not ask you to provide any personal information although, as described below, our Website may set a “cookie” on your computer. To download our teacher guides, however, you must provide us with an email address. We also ask you to tell us what languages and grades you teach, and how you heard of us.
Information Automatically Collected
We may automatically log information about you and your computer or mobile device when you access our Website. For example, we may collect and store information such as the following concerning your visit:
- The Internet domain;
- Your IP address from which you access our website;
- The type of browser and operating system used to access our site;
- The date and time you access our site;
- The pages you visit;
- Geolocation information on a mobile device (see below); and
- If you linked to our website from another website, the address of that website.
Web server logs are retained on a temporary basis, during which time their contents are accessible to Website administrators, and then deleted completely from our systems. Unless required by legal process, we do not link IP addresses to any personally identifiable information. This means that user sessions will be tracked by IP address, but a user’s identity will remain anonymous.
In addition, we ordinarily do not disclose to third parties Website usage by individual IP addresses, but we may do so in very limited circumstances when complying with law or legal process, working with consultants assisting us with fixing or improving the Website, or monitoring and improving the security of our network.
This Website uses Google Analytics software to perform site usage analytics. Google Analytics collects anonymous information from users to help languagetogether.net track site usage and referrals from other websites. These data are used primarily to optimize the website experience for our visitors, but we may use the data as well to assist us in developing marketing plans for the Website.
Information collected and processed by Google Analytics includes the user’s IP address, network location, and geographic location. Google Analytics acquires all its information directly from the user, by installing a cookie (see below) on the user’s computer. The Site does not share any information it collects with Google, and Google Analytics does not collect any personally identifying information such as names, contact information, social security numbers or financial information. Accordingly, we cannot use any information acquired by Google Analytics to contact you directly.
Cookies are unique bits of computer data that many major websites will transfer to your computer the first time that you visit. Cookies are stored on your hard drive and may be later accessed by the website to track prior usage. As noted above, Google Analytics will install a cookie on the hard drives of Website visitors.
You may set up your computer to reject cookies by the privacy settings for your web browser although, in that case, you may not be able to use some of the features on our Website. For further information on cookies visit www.allaboutcookies.org.
2. How We Use Your Information
To Provide Our Services
If you use our Website and/or submit a contact form to contact us or to download our materials, we use your personal information to:
Deliver downloaded materials to you; internal research and business development purposes; operate, maintain, administer and improve the Website; communicate with you, including by sending you service announcements, technical notices, updates, security alerts, and support and administrative messages; better understand your needs and interests, and personalize your experience with the Website; and provide support and maintenance for the Website and our services; and respond to your service-related requests, questions and feedback.
To Communicate with You
If you request information from us, submit a contact form on the Website, download any of our materials, make purchases of our products through amazon.com, or participate in our surveys, promotions or events, we may send you company-related marketing communications as permitted by law. You will have the ability to opt out of such communications.
To Comply with Law
We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.
With Your Consent
We may use or share your personal information with your consent, such as if you consent to let us post your testimonials or endorsements on our Website; if you instruct us to take a specific action with respect to your personal information; or if you opt into third party marketing communications.
How Your Information Will Be Shared
We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.
Compliance with Laws and Law Enforcement; Protection and Safety.
We may disclose information about you to government or law enforcement officials or private parties as required by law, and disclose and use such information as we believe necessary or appropriate to (a) comply with applicable laws and lawful requests and legal process, such as to respond to subpoenas or requests from government authorities; (b) enforce the terms and conditions that govern the Website; (d) protect our legal rights, including intellectual property rights, privacy, safety or property, and/or that of you or others; and (e) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
Other Websites; Amazon.com; Apple/iTunes
This Website contains links to other sites. The websites of our advertisers, vendors, and other websites to which the Website links may also collect user-identifying information directly from you once you proceed to browse those sites. We are not responsible for the content or privacy policies of our advertisers, sponsors, vendors or other sites or businesses to which we provide hyperlinks or access. Please visit the relevant sites to review their privacy policies.
All of the financial transactions for our Website are handled through amazon.com. We do not store or process your financial, credit card and account information on our servers. Therefore, please refer to amazon.com’s (www.amazon.com) privacy policies for more details concerning the protection of your information while using its services.
This Website uses Google Forms, a third-party web-based tool that specializes in collecting and organizing information. This tool is used only for our contact form in connection with downloading our Teacher’s Guides.
4. How Long We Keep Your Information
5. How We Keep Your Information Safe
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the services within a secure environment.
We are committed to protecting the privacy of minors who use our Website. We do not knowingly collect any personal information about any person under 18 years of age. By using the Website, you represent that you are at least 18, or that you are the parent or guardian of such a minor, and consent to such minor’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at [email protected]
7. User Generated Content
We may make available on our Website, or link to, features that allow you to share information online, namely through reviews of the Language Together books. Please be aware that whenever you voluntarily disclose personal information online, that information becomes public and can be collected and used by others. We have no control over, and take no responsibility for, the use, storage or dissemination of such publicly- disclosed personal information. By posting personal information online in public forums, you may receive unsolicited messages from other parties.
8. Your Choice; Opting Out of Email Correspondence
We occasionally will send emails to our customers and other individuals who provided us with their contact information. This is information that we believe may be of interest to you based on information you requested. Whenever you get an email from languagetogether.net, which is from an automated source, you will always have the opportunity to opt out of future similar correspondence, in which case you will not receive any more similar email communication.
10. Contact Us
If you have questions or comments about this policy or about our communications with you, you may contact us via email at [email protected] or by mail to:
Language Together LLC
P.O. Box 180014
Boston, MA 02118
Please read the Terms and Conditions for the Terms and Conditions for using this Website.